New York Times
Piecing Together the True Cost of Flying
…In an online survey of more than 2,000 travelers announced last week, TripAdvisor.com found that nearly 75 percent think that fee charges will rise this year, especially for priority seating and seat selection. Uncomfortable seats and limited legroom, by the way, topped the list of complaints about airlines.
The annual survey helps TripAdvisor understand how its customers react to air travel costs and conditions, “and how they are changing behavior because of them,” said Bryan Salzburg, general manager of TripAdvisor Flights. He said many are driving, when possible, rather than flying.