Tome el tour a Phillipe Island con Jazmín y Ben y la verdad me gustó mucho, Jazmín es una mujer muy alegre y divertida, nos contó un poco de historia general de Australia y nos explicó cada parada. Ben nos explico sobre los animales originarios de Australia y manejó el autobús..…

Fecha de la experiencia: julio de 2019

Excelente guía y empresa turística

Fuimos con West Go al Tour del Gran Ocean Road. Todo estuvo impecable: puntuales en la recogida, bus cómodo para 20 personas, buenas explicaciones y un chofer-Guia realmente extraordinario: Emily, mil gracias por contagiarnos de tu alegría y pasión por tu país y por tu trabajo.…

Fecha de la experiencia: julio de 2019

Escelente excursion y guia/chofer para destacar

Realizamos con esta compañia un tour de casi 10 horas por el Great Ocean Road. Nos pasaron a buscar por el hotel a la hora convenida. Todo el tour fue muy placentero y es de destacar el trabajo profesional del guia/chofer que lamentablemente me olvide su nombre. Un chico que aun…

Fecha de la experiencia: abril de 2019

MALTRATO AL TURISTA, UN HORROR!!

Tuvimos un inconveniente con nuestro vuelo a Melbourne desde el aeropuerto de Sidney, nuestro vuelo fue cancelado dos veces, por lo que tuvimos que viajar al día siguiente, día donde teniamos programada la excursión. Al no llegar por obvios motivos decidimos ponernos en contacto…

Fecha de la experiencia: enero de 2019

The essence of what the reviewer is saying here is this - due to problems with their flights from Sydney, these guests missed their tour and completely failed to contact us to let us know they wouldn't be able to join the tour. In today's highly connected world, and while you're sitting around in an airport, it really shouldn't be such a difficult thing to either telephone us or contact us via another method to let us know they wouldn't be joining the tour. Had we known this & been able to re-sell the seats whihc had been allocated for these guests, we would have been very happy to reschedule these guests' booking at no cost. However, with the 5 seats having already travelled empty, and having been contacted only the day after the scheduled tour, frankly it's a bit much to expect us to simply book the party of 5 on another tour, especially during peak season. When things go wrong on your holidays, travel insurance is really helpful and we strongly recommend it to all travellers. This is where travellers should turn when flights etc are cancelled, rather than expecting a tour operator to be in a position to absorb the cost of covering their losses.

Mejorable

Realizamos la excursión de la ruta del océano + 12 apostoles. Cuando nos vendieron la excursion nos engañaron bastante. Ni vimos koalas, ni alimentamos a kanguros ni vimos 2 cascadas. Demasiado tiempo en el bus para mi gusto y el trayecto muy movido ya que el conductor iba muy…

Fecha de la experiencia: noviembre de 2018

We're a little perplexed as to this review, and are not at all sure that these guests travelled with our organisation. We certainly don't advertise that we see any waterfalls (much less two) on our tour, and we don't claim to see (much less feed) kangaroos. Also, we'd be very, very surprised and quite disappointed if our guests didn't see koalas on our tour. We're following up with the reviewer via direct messaging to see if we can determine what's gone on here, as it is quite likely that they might have in fact travelled with a different organisation.

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Go West Tours (Melbourne): tours y boletos

Go West Tours: tours y boletos

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