Pancho and Omar were our tour guides. They were both very friendly, kind and helpful! They were attentive to everyone’s needs especially mine when I needed a little extra assistance due to my knee and without me asking, which was extra appreciated. They held conversations and didn’t treat us like another customer. Now about the excursion…We just did the Razor ride, but it was a blast and in a beautiful location. They have a pool overlooking the jungle to do when you get back or even if you get up there earlier. The food was delicious at their restaurant. They took us through the jungle, to a waterfall, and then to a bar in the jungle. The only negative thing I have to say is the pictures were not how the waterfall actually looks. The water was brown. We were disappointed to see that, but that was minor compared to the awesome experience we had. We will definitely book one of the other activities on our next visit!