Hi! Our travel agent arranged a transfer for our family of 15 to head to Dreams Tulum on Dec 27th. Can we arrange to have some beverages on the transfer since it's 1.5 hours away?

i need to pay my remaining balance for our vacation, but there is not a link to do so on the lomas travel website or on my confirmation...how do i pay lol??

I’m trying to book a private transfer. I’m travelling to Cancun from the UK but when I fill in my personal details such as zip code it keeps saying it is not valid, additionally the flight numbers are not recognised. Please can you help?

Can I get a quote for airport transfer from the Cancun Airport to Grand Sunset Princess in a Limo to the airport and a van on the return transfer for 8 people.

Is the address Bonampak Street, Cancun, Quintana Roo? Can you assist with contact details (email and phone) Thank you!

I have a voucher that I purchased in 2015 from Wonderful Travel that refers to their address at Bonampak Street 28, Cancun, Quintana Roo. The document does not have either an email address or a telephone number, As I would like to use the voucher I would very much appreciate your assistance in assisting me with those contact details

We booked private transfer from cozumel airport to Iberostar Cozumel next week. What type of vehicle is used for private transfer for 2 people? Thanks!

PESIMO, mala gestión de ventas, nos vendieron una excursión por otra, nos hicieron perder un día de las vacaciones y encima me reembolsaron un proporcional del dinero porque había usado la transportación al lugar del tour, si el vendedor hubiera sido sincero no hubiera contratado el tupe, me entero cuando llegó al lugar después de 1 hora, cuando nos dan el itinerario y este no coincidía con lo que habíamos contratado, muy poco profesionales,

PESIMO, mala gestión de ventas, nos vendieron una excursión por otra, nos hicieron perder un día de las vacaciones y encima me reembolsaron un proporcional del dinero porque había usado la transportación al lugar del tour, si el vendedor hubiera sido sincero no hubiera contratado el tupe, me entero cuando llegó al lugar después de 1 hora, cuando nos dan el itinerario y este no coincidía con lo que habíamos contratado, muy poco profesionales,

Do you usually make a habit of COMPLETELY ignoring costumers who booked 3 trips with you and leaving a complaint outstanding since DECEMBER? Is this what you consider good costumer service and how to treat your costumers?