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Shrewsbury Prison

Shrewsbury Prison

Shrewsbury Prison
4.5
De 10:00 AM a 05:00 PM
Lunes
10:00 AM - 05:00 PM
Martes
10:00 AM - 05:00 PM
Miércoles
10:00 AM - 05:00 PM
Jueves
10:00 AM - 05:00 PM
Viernes
10:00 AM - 05:00 PM
Sábado
10:00 AM - 05:00 PM
Domingo
10:00 AM - 05:00 PM
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Duración: 2-3 horas
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4.5
4.5 de 5 burbujas5,303 opiniones
Excelente
4,451
Muy bueno
557
Promedio
141
Mala
80
Horrible
74

Sarah M
3 aportes
5.0 de 5 burbujas
dic de 2024 • Pareja
We did the self-guided tour of the prison and spend close to 2 hours wandering around. This was a great experience, with lots of information around for us to read. We loved that there were cells demonstrating the change in the layouts and facilities across the years. Whilst we didn't do a guided tour, we did meet one of the tour guides who talked is through a few things. He was very engaging and knowledgeable so I am sure a guided tour with him would have been very informative. Overall, this was good value for money and very interesting
Escrita el 11 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Claire Whittock
Shrewsbury, UK7 aportes
5.0 de 5 burbujas
dic de 2024 • Familia
Went to Shrewsbury Prison’s Winter Wonderland on 8th Dec and really enjoyed it. The Christmas Trees and decorations were really pretty. We received a lovely warm welcome, were spoiled rotten at the Tipple on Tap Vintage Bar, had yummy Cam’s Donuts and bought some really nice unusual keepsakes from the local friendly traders. Our daughter enjoyed the Snow Globe and we all enjoyed the wonderful storytelling by No-El, the Very Important Elf (aka Jill) who helped us save Santa. Brilliant entertainment and another fab day out at one of our favourite places ❤️
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Claire, Thank you for taking the time to leave us a review. We're thrilled to see that you have thoroughly enjoyed our Winter Wonderland Event! With so much to explore, including the various stalls, the festival of trees, the live music, the snow globe and the arts & crafts room, there's plenty to keep you occupied during your visit. Our staff worked incredibly hard on bringing this event to life, and they will be delighted to see your kind words. In the future, if you do consider returning for more, we will certainly recommend the Cell Escape Room - suitable for the whole family. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Paul M
4 aportes
5.0 de 5 burbujas
dic de 2024 • Familia
Dan was our guide thoroughly enjoyed very informative definitely worth a visit explore the cells execution room and more would recommend
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Paul, Thank you for taking the time to leave us a review. We're delighted to see that you have thoroughly enjoyed your Guided Tour experience with Dan - he certainly does bring history to life through his tour. We will be sure to pass along all your feedback as he ought to be very proud. In the future, if you do consider returning for more, perhaps we can interest you in one of our Ghost Tours next? Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Roger H
Llanelli, UK62 aportes
4.0 de 5 burbujas
dic de 2024 • Amigos
We felt for everyone that had made so much effort at the December Christmas Fair. It was a freezing cold day and so we really didn't want to stay too long. We thought that the Trade Stands had some excellent products and the Brass Band was superb and gave the event a real Christmassy feel. The service in the Prison's own cafe was very slow and could really do with a review of how it worked.
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good Morning, Roger, Thank you for taking the time to share your feedback. We truly appreciate your support, especially given the challenging weather this past weekend. It means so much to us that you still made the effort to attend. We’re delighted to hear you enjoyed the unique crafts and delicious sweet treats available at the market stalls—perfect for picking out those special Christmas gifts. The festive atmosphere was brought to life by the brass band and choir, and we hope you had the chance to experience both. Our team worked tirelessly to bring this event together despite the hurdles. Please rest assured that we’ll share your comments about the restaurant with the relevant team members to ensure improvements are made. Thank you once again for your thoughtful review. We look forward to welcoming you back soon to enjoy more of what we have to offer
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

3.0 de 5 burbujas
dic de 2024 • Pareja
There were definitely disadvantages in regards to the weather, it was very cold, however I was disappointed that none of the stalls had different flavours of mulled wine for sale. Last year we could sample mulled wine in many places, this year there were zero, why was this? Are they not allowed to anymore? The stalls were good and we enjoyed the brass band but overall I would have to say it was disappointing.
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Discover19123742934, Thank you for taking the time to leave us some feedback. We're saddened to hear that your overall experience of our Winter Wonderland was dampened by the lack of Mulled Wine. Whilst we do have a large variety of vendors applying for our Market, we cannot guarantee that anyone carrying Mulled Wine will apply for any given event. We do apologise for any inconvenience that this may have caused. In the future, if you do consider returning for more, we do have many experiences available on our website for you to check out. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

shadow123123
Crewe, UK110 aportes
2.0 de 5 burbujas
dic de 2024 • Pareja
We have visited Shrewsbury prison a few times and have always enjoyed it so when we saw there was a winter wonderland we thought it might be interesting. We were late arriving as hardly any parking sp had to park in town and walk to the prison. When we got there we were greeted warmly like always the staff are all great no problem there. But the winter wonderland cost £20 for both of us and it was very poor. Poorly signposted only around 4 stalls and 4 food trucks. We choose to eat in the restaurant again badly run it cost over £8 each for a burnt bacon and brie bap and a luke warm cup of coffee apart from the novelty factor it was very poor won't be bothering again
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon shadow123123, Thank you for taking the time to pass along your feedback. We are sorry to hear that our Winter Wonderland did not meet your expectations at this time. With 3 large rooms of stalls, children's arts and crafts, live performances, festival of trees and the giant snow globe, we can understand the confusion on where to go next. We will be sure to pass along your constructive feedback, and this will be taken into account for our future events. If you would like to discuss this further, please don't hesitate to get back in touch. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Ms C
Hereford, UK5 aportes
3.0 de 5 burbujas
dic de 2024 • Amigos
Winter wonderland on saturday 14th Dec 2024
It was freezing inside and there were no signs of any use to direct you to where the craft stalls were. Winter wonderland was not all that wonderlandy as half of the trees were not lit up ( although they had lights on them) and the lights too bright inside to give it that 'Christmas glow'. Orchestra and choir were very good though.
We nearly left after 10 minutes wondering what on earth we had paid a tenner entrance fee for. Eventually, with the help of some fellow intrepid explorers, we found ourselves outside ( windtunnel due to Storm Derragh and no fault of the prison) and shuffled about down open corridors until we happened upon the craft stalls. Come on guys, a few signs on doors would have been very helpful and surely event staging 101!
The stalls were nice and festive and we had a good time, but could so eaily have been very different.
Escrita el 9 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Ms C, Thank you for taking the time to leave us a review. We are saddened to hear that your experience with our Winter Wonderland experience was not all that positive. Whilst we can understand the appeal of having a Christmas glow with the lighting, unfortunately, due to the weather, this would have resulted in minimal visibility on slippery surfaces. We are sorry to hear that you had been swept off course, and your arrival at our market was delayed - we do apologise for any confusion that had arisen. Please be assured that your constructive feedback will be used to ensure that this does not happen at any of our future events. If you would like to discuss this further, please don't hesitate to get back in touch. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Sarah W
1 aporte
1.0 de 5 burbujas
dic de 2024 • Amigos
We had friends visiting and decided to go to the winter wonderland. It was truly dreadful, very dishevelled looking, poorly decorated, lacking in any kind of Christmas spirit.
It was freezing cold and honestly had nothing to recommend it as a 'wonderland'.
Felt truly ripped off.
Escrita el 8 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Saah, Thank you for taking the time to pass along your feedback. We're sorry to hear that you and your friends found our Winter Wonderland to be a dreadful experience. With 3 large rooms of stalls, children's arts and crafts, live performances, festival of trees and the giant snow globe, we certainly felt that it brought a very festive environment indeed, although we do understand that the signage took away from this. We will be sure to pass along all of your constructive feedback, and this will be referred to when planning future events. If you would like to discuss this further, please don't hesitate to get back in touch. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Laura C
1 aporte
1.0 de 5 burbujas
dic de 2024 • Familia
We visited the Christmas Winter Wonderland yesterday. It was utterly disappointing. Banqueting roll covering the walls for a snow effect which was hanging off or signage showing you which way to go. Tight spaces which I questioned if it was safe for fire evacuation, especially for wheel chairs! I felt so sorry for the traders. Would not recommend.
Escrita el 8 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Laura, Thank you for taking the time to leave us some feedback. We're sorry to hear that you found our Winter Wonderland to be a disappointing experience, whilst we worked very hard to bring a festive feel to the decor and atmosphere of this event, we can understand if you feel that we could have done more. Please rest assured that with numerous fire exits within the area, this would not have been an issue. We will be sure to pass along your constructive feedback to the appropriate management, and these will be taken into account for when planning future events. If you would like to discuss this further, please don't hesitate to get back in touch. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Cae Frary
8 aportes
3.0 de 5 burbujas
dic de 2024 • Pareja
Despite the horrible weather, we made the journey to Shrewsbury Prison, for the Winter Wonderland.
As one of our party was in a wheelchair, prior to booking tickets we checked the accessibility information which stated that all areas of the prison were accessible, apart from the upper landings which could only be accessed by stairs.
We decided this was absolutely fine, as we weren't expecting the market to be on the upper landings.
When we arrived, a very polite and helpful lady advised us that she needed to arrange a way for us to get in, as the entrance they were using for the event was stepped.
This may seem minor to anyone without a disability, but to find that simply gaining entrance to the event was going to be an issue, immediately put a damper on the day.
We were send around the prison on our own, to find the door she described to get us inside.
The door was not wide enough for the wheelchair, and my husband had to get out of his chair and struggle inside while I manhandled the chair through the narrow door and passage.
Once we were inside, getting around the event was not too bad, but thankfully we had earlier tickets and so it wasn't too busy initially.
We did have to ask people to make space for us to get through, particularly on the ground floor landing, where the band and food tables had been set up.
We were unable to access all of the market, as there was a tight u-turn through into one area, that the wheelchair had no chance to get through.
It very quickly became busy, and from that point my husband in the wheelchair couldn't see anything apart from other guests backsides.
We decided to leave at this point, and had to battle our way through the crowds and narrow doors to get out.

I enjoyed looking around the cells and reading the displays, but my husband could only look at things quite superficially, as the doors were too narrow to access.
The Christmas market itself was ok, some nice stalls and friendly people.

Sadly however, the day was yet again spoiled by accessibility not actually being accessible.

This is a common theme in our experience, and I feel it important to raise with the company.

If you are going to say your attraction is accessible - make sure it actually is! Try going around in a wheelchair and see how you get on.
It is so demoralising and dehumanising to come across a hurdle after hurdle, just to enjoy a day out like anyone else.
In 2024 we should be doing better.

Would I visit again? I would, and I would love to do one of the guided tours or experiences - but I would have to leave my husband behind.
Escrita el 8 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good afternoon Cae, Thank you for taking the time to leave us a review. We're sorry to hear about the difficulty in which you and your husband experienced during your visit for our Winter Wonderland Event. Whilst we aimed to ensure this experience was as accessible as possible, unfortunately there were some unavoidable occurrences, most of which being structural, for which we do apologise. Please be assured that your feedback has been sent through to the appropriate management, and these will be taken into account for all future events. We do apologise for the inconvenience that this has caused. If you would like to discuss this further, please don't hesitate to get back in touch. Kind regards, - Jade
Escrita el 10 de diciembre de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

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