Tatehuari Jewelers y Galeria

Tatehuari Jewelers y Galeria, San Pancho - opiniones y fotos

Tatehuari Jewelers y Galeria
3.5
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3.5
2 opiniones
Excelente
1
Muy bueno
0
Promedio
0
Mala
1
Horrible
0

AllyinMexico
Charlotte, Carolina del Norte183 aportes
Beautiful Jewelry, but Owner Does NOT Stand by Her Work
ene de 2020
In January 2020, I purchased a pearl necklace and bracelet. When I got back to my hotel, I realized that the clasp on the necklace was nearly impossible to open and close, and that the loop on the bracelet was too small, so I had to roll the bracelet over my hand to remove it. Susana helped placed both items on me, so I didn’t test the clasps before purchasing.

Susana offered to restring the bracelet with thinner Kangaroo leather. Within a few hours, the pearls had shifted so you could see the leather chord between them. When I emailed Susana to let her know, she had the audacity to suggested that I fix the bracelet myself (either glue the loop knot and/or buy an elastic band and restring it).

Even after multiple attempts, Susana refuses to repair, replace and/or offer any sort of compensation so I can fix the pieces properly. Two months have passed, and I still cannot wear the bracelet.

I don’t often write reviews, but when you spend over $1,500 USD, you should expect the jeweler to take responsibility for any issues and stand by their work!
Escrita el 11 de marzo de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Mariann O
Victoria, Canadá9 aportes
Total eye candy!
nov de 2018 • Solitario
The first time I walked into this store I couldn't believe such contemporary jewellery store existed in San Pancho. I'd never seen such incredible jewellery in any of my travels and was so drawn into looking at each creative piece so much so that I've purchased several pieces of jewellery over time from Tatehuari. The hand crafted pieces are exceptionally made and the gems and stones selected for each piece are so artfully set - truly amazing - a definite must go-to when visiting San Pancho!
Escrita el 6 de noviembre de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
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