Healey Dell Heritage Centre and Tea Rooms
Healey Dell Heritage Centre and Tea Rooms
Healey Dell Heritage Centre and Tea Rooms
4.5
Jueves
10:00 AM - 03:00 PM
Viernes
10:00 AM - 03:00 PM
Sábado
10:00 AM - 05:00 PM
Domingo
10:00 AM - 05:00 PM
Vista completa
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77 en un radio de 10 km
Hacer un aporte
4.5
476 opiniones
Excelente
355
Muy bueno
71
Promedio
17
Mala
16
Horrible
17
Jane M
7 aportes
oct de 2024 • Amigos
Booked with Wowcher for a friends birthday treat. We had the afternoon tea which was delicious! Every tier provided some scrumptious delights - the scones being one of our favourites ❤️ Plenty to feast on - we ended up boxing what we couldn’t fit in to take home. The added bonus of a birthday cake and card brought to the table complete with candle, accompanied by a rendition of ‘Happy Birthday’ was much appreciated too.
Will definitely come back again and also look forward to exploring more of the local walks.
Will definitely come back again and also look forward to exploring more of the local walks.
Escrita el 13 de octubre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
VeggieV
Manchester, UK26 aportes
oct de 2024 • Amigos
We've just had a delightful afternoon tea with Regan and his front of house team attending to our every need. Our birthday girl got a really lovely surprise too. The sandwiches, cakes and scones were all really fresh and tasty.
Escrita el 13 de octubre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Alana Partridge
Manchester, UK170 aportes
oct de 2024 • Familia
Superb afternoon tea, made even better by the staff there, who were so attentive and made sure everything was topped up and we were happy with everything (we certainly were!)
Great selection of food, we had roast beef, ham and cheese and egg sandwiches, a slice of quiche, warm currant scone with butter, clotted cream and strawberry jam, cookies and cream cake, raspberry and white chocolate cake and some fresh fruit. As a birthday treat the staff sang and brought a card and cake with a candle - such a lovely and unexpected surprise.
Afterwards we took a walk to see the waterfalls, around 15 mins slightly uphill from the tea rooms.
Great selection of food, we had roast beef, ham and cheese and egg sandwiches, a slice of quiche, warm currant scone with butter, clotted cream and strawberry jam, cookies and cream cake, raspberry and white chocolate cake and some fresh fruit. As a birthday treat the staff sang and brought a card and cake with a candle - such a lovely and unexpected surprise.
Afterwards we took a walk to see the waterfalls, around 15 mins slightly uphill from the tea rooms.
Escrita el 7 de octubre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Alyson G
Royton, UK374 aportes
sept de 2024 • Familia
We visited here for the first time today. We had a walk to the aqueduct and waterfall . We then had a drink and cake in the tea room. The staff were lovely and friendly and the cakes gorgeous. As you walk round the nature reserve there are lots of people who clearly love the place and give you lots of interesting information about the place
Escrita el 1 de septiembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Elaine W
1 aporte
ago de 2024 • Amigos
What a find Healey dell tea rooms are, the young staff were very helpful and attentive, sorry I didn't get there names, bringing treats and water for the dogs, which was very welcomed 😀 the food was good quiche and salad with crisps and warm roll,very nice surroundings with the hanging baskets, very dog friendly thank you all we will be back.
Escrita el 30 de agosto de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Theresa E
4 aportes
ago de 2024 • Amigos
We visited Healey Dell Tea Rooms for the 24 carat gold Afternoon Tea and were not disappointed. The food was amazing and plenty of choice from fresh sandwiches, homemade scones with jam and clotted cream and cakes and fruit 😋 . We also had caviar which was a first. The Team Rooms are in a lovely setting in Healey Dell and the staff were very friendly and attentive. Thanks for a fab visit and an amazing birthday treat for my friend. We'll definitely be returning.
Escrita el 17 de agosto de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Customer,
Thank you for your review. Glad to know you enjoyed your visit. We hope to see you again soon. The team at Healey Dell Tearooms x
Escrita el 18 de agosto de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Adventure14687435966
3 aportes
ago de 2024 • Solitario
I go regular to the tearooms staff are very friendly and welcoming the food is lovely I usually have the bacon and cheese on toast highly recommended for a change I had the club sandwich wow very nice and the draught cider is one of the best I have had
Escrita el 9 de agosto de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Daniel H
Rawtenstall, UK335 aportes
ago de 2024 • Familia
Twelve of us booked in here for afternoon tea / food. We arrived at 12pm. At 12:30pm we called the waiter over to ask us to take our order after sitting there waiting patiently.
First of all, children’s afternoon tea is 5 ⭐️. Six triangle sandwiches, crisps, cakes, popcorn, fruit etc. We were amazed. Adults afternoon tea (double the price of a child’s plus some) came with three finger sandwiches… less than the children’s ! The adults in our party weren’t impressed.
Children’s menu is 2 items eg chicken nuggets and chips - no beans, peas or salad choice.
Rest of the food off the main menu is nice.
Nice settings but 3 ⭐️ for slow service and adults’ afternoon tea being underwhelming.
First of all, children’s afternoon tea is 5 ⭐️. Six triangle sandwiches, crisps, cakes, popcorn, fruit etc. We were amazed. Adults afternoon tea (double the price of a child’s plus some) came with three finger sandwiches… less than the children’s ! The adults in our party weren’t impressed.
Children’s menu is 2 items eg chicken nuggets and chips - no beans, peas or salad choice.
Rest of the food off the main menu is nice.
Nice settings but 3 ⭐️ for slow service and adults’ afternoon tea being underwhelming.
Escrita el 9 de agosto de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Dear Daniel,
Thank you for your review. This is useful. We take on board some of your comments but we do have to justify a few points so that you can see where we are coming from. Over 95% of our customers review our services as 5⭐️ for us being one of the best afternoon tearooms in the region. Now over to your comments:
We are sorry it took 30 minutes for the order to be taken. We are just checking to see if you had nudged any of the staff members sooner to take the order. Sometimes a little proactiveness would help. That said, we will address this with our team so that customers are not neglected like this.
Thanks for your positive review of the Children's afternoon tea. Please note that our children's afternoon teas are at a good price point as we have not inflated these prices in line with inflation over the past three years. That said the Adult's afternoon teas reflect a fair price point taking into account inflation. Therefore the variation between these two price points may appear marked to you. But we would like to take note of the differences below.
Note that your attention to detail on the Children's afternoon tea is spot on, which is quite a contrast to the adults' afternoon tea observations you have made. Our Adult afternoon teas come with premium loose-leaf tea (a pot of) which offers more than two cups of tea. It also comes with three homemade cakes, a fruit scone and you forgot to mention a freshly baked quiche which was included in the afternoon tea as well as salad and fruits. Also, note they are all served in bone china and an Edwardian-themed grand venue. The price you have paid is for the overall balance of it all. Seems like you have missed out a lot in your comments. I would like the comparison of prices to be based on apples to apples.
We take on board your comments on beans, peas or salad as options for kids chicken nuggets and chips. That said we have been upfront with you on our menu on what is included in the items for the price you pay. Customers are always welcome to ask for add-on items if they so require and we always go the extra mile to accommodate such requests.
We also note your point on slow service. Agreed it can be fast, but as the waiter has explained to you at the time of taking the order our food is freshly prepared and it takes a bit longer. We do not pre-prepare these items. If we did you will end up getting dry food.
It is a shame, you failed to flag up these issues when the waiter came around twice to check if everything was alright and to which you had not flagged up these issues. We could have done something about this to make your experience even more nicer if we had known about it in a timely fashion.
Management
Escrita el 17 de agosto de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
nosro
england21 aportes
ago de 2024 • Pareja
Visited the tearooms for the first time today for lunch. Everyone working there was very friendly and helpful and we really enjoyed our meals. Noticed the fantastic looking children's afternoon teas being taken to a nearby table so plan to return soon with our grandchildren.
Escrita el 8 de agosto de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Saab
2 aportes
jul de 2024 • Pareja
First time at thectea rooms. Located in stunning location, within Healey Dell Nature Reserve. Easy to find by sat nav, ample car parking space on a hot, sunny day. Arrived at 2pm, went for a walk in the woods which took 1.5hrs at a leisurely pace. Saw waterfalls, wildlife, viaduct, lakes within stunning scenery all on our walk. Afternoon tea was booked for 4pm but we asked for guidance about the walk and the tearoom staff provided us with a map and directions for the walk. We were also greeted by the owners, a lovely friendly couple. We returned at 3.30pm where we sat outdoors in the sheltered garden/tea room area. There are two outdoor areas with large wooden benches, each bench can seat around 6-8 people. We had soft ice creams whilst we waited. The afternoon tea was more than enough for two persons, well presented and with a large pot of tea. The food included a variety of sandwiches, two slices of quiche, small salad, two scones, with lots of clotted cream, jam and butter, fresh fruit, and approx six mini desserts consisting of cake slices. We asked for an extra pot of hot water to top up the tea and it was provided with no bother. The atmosphere was calm and relaxed. All the staff were attentive, polite and very friendly. The scenery from the back garden room is really nice, situated next to a stream/brook with large trees all around. There is a toilet inside the building and two tea rooms, we didn't see these but from looking through the windows they looked lovely also. The tea rooms were very clean. We couldn't finish the food so wexwere provided with cardboard boxes to pack up and take home. There were families visiting with children too. There is a lovely bar area also. They also serve breakfast and lunch. I would recommend these tea rooms to anyone looking for a lovely afternoon or morning out. A real hidden gem!
Escrita el 28 de julio de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Lyndsey H
Greater Manchester, Reino Unido
Hi is there a lift in the tea rooms please x
Escrita el 12 de marzo de 2018
Hi, Lindsey, many thanks for your message. We do not have a lift in the tea room, however, there is a room for customers on ground floor. Hope this is ok with you.
Lisa
Healey Dell Heritage Centre & Tea Rooms
Escrita el 13 de marzo de 2018
Which turn off do I take to drive to the heritage centre?
Escrita el 10 de julio de 2016
Follow the road down in to the dell from the junction with shawclough and Bacup rd and keep going
Escrita el 14 de julio de 2016
Can I get to the tea rooms by car and can you cycle around the dell.
Escrita el 30 de mayo de 2015
You can get there by car but exploring by bike is a no.
Escrita el 21 de marzo de 2016
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