Snakes And Ladders
Snakes And Ladders
3
De 09:30 AM a 06:15 PM
Lunes
09:30 AM - 06:15 PM
Martes
09:30 AM - 06:15 PM
Miércoles
09:30 AM - 06:15 PM
Jueves
09:30 AM - 06:15 PM
Viernes
09:30 AM - 06:15 PM
Sábado
09:30 AM - 06:15 PM
Domingo
09:30 AM - 06:15 PM
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Tripadvisor les otorga el premio Travellers' Choice a los alojamientos, las atracciones y los restaurantes que consistentemente reciben excelentes opiniones de los viajeros y que se clasifican dentro del 10 % de los establecimientos más populares en Tripadvisor.
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1,548 en un radio de 5 km
Atracciones
588 en un radio de 10 km
Hacer un aporte
3.0
166 opiniones
Excelente
36
Muy bueno
37
Promedio
31
Mala
39
Horrible
23
Sr18062013
Luton, UK9 aportes
ene de 2024 • Familia
The play ground was great,lots to do for the kids to keep them entertainment .The prices was affordable and i really enjoyed the time with my kids there.Specially in this seasons where you can not have to many alternatives!Kids had fun than definitely i will comeback
Escrita el 18 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi there,
Thank you for taking the time to leave your lovely review. We are so grateful for your comments and we are so pleased to hear you had a great time in our playcentre! You’re absolutely right, it is a great play for kids to wear themselves out, with loads of space indoors and outdoors for children aged 0-12 to play, run, jump, climb, explore and have fun at their own pace - whatever the weather.
We look forward to seeing you again soon!
The Snakes and Ladders Team
Escrita el 19 de enero de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Marley
Feltham, UK1 aporte
oct de 2023 • Familia
Pretty decent soft play however let down by the fact the food is inedible and the staff are all gossipy children talking about you behind their back.
Really puts you off coming back as the actual soft play is pretty good.
Shame
Really puts you off coming back as the actual soft play is pretty good.
Shame
Escrita el 17 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi there,
We are so pleased that you and your group enjoyed the play areas. We were surprised by your comments, as feedback regarding our staff is usually extremely positive.
The food we provide is freshly prepared in our kitchen using the very best quality ingredients. It would never be our intention to cause dissatisfaction and we would always seek to replace any food that did not meet our customers’ expectations of quality. We hope to welcome you back in the future.
If you would like to share further information regarding your visit, please feel free to submit feedback via our website and we will be happy to assist.
The Snakes and Ladders Team
Escrita el 16 de enero de 2024
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
tangocharliewashere
Leeds, UK22 aportes
jun de 2023 • Amigos
Typical soft play area with café but much more bright and airy than most. My friend who had bee before made it sound like this place was miles from the main car park at Syon Park, but in fact it's not it's just a short walk and then a friendly welcome. Luckily we booked on line before going as session times seem to vary. Unusually for a soft play area it also has a lovely garden area with a football area, bouncy cushion and a selection of climbing frames suitable for different ages so great to play outdoors on a sunny day. Great place – well worth a visit.
Escrita el 11 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Footprints565263
1 aporte
jun de 2023 • Familia
We decided on a family trip to Snakes and Ladders after many recommendations from friends and we were not disappointed. The staff were accessible, helpful and friendly. There were activities for little one and bigger ones, with imaginative play a bonus. We will definitely be returning for play and parties in the future. Many thanks.
Escrita el 24 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi Footprints565263,
Thank you for taking the time to leave us a review. We are so pleased to hear you enjoyed your visit with us, and that you had a great experience with our staff! We completely agree, there’s loads of space indoors and outdoors for children of all ages to play and have fun.
We look forward to seeing you again soon!
Many thanks,
Snakes and Ladders
Escrita el 30 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
DF
Newport, UK5 aportes
jun de 2023
Having been to lots of indoor playgrounds with my children, I was pleasantly surprised when I visited Snakes and Ladders with my two year old grandson. Clean and airy, with helpful, smiley staff. The toddlers area was great for little Arlo although it has to be said he was keen to venture into the main play frame - me not so much!
The role play area also provided lots of fun and we spent a good half an hour playing shops.
Definitely coming back.
The role play area also provided lots of fun and we spent a good half an hour playing shops.
Definitely coming back.
Escrita el 23 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi U4013UMdianak,
Thank you for taking the time to leave your review. We are delighted to hear your grandson enjoyed visiting Snakes and Ladders! Our dedicated area for children under 5 years has masses of Imagination Play and a big enough playframe to keep your little ones engaged. Add to that our huge soft play area with a wide variety of toys and activities to keep them entertained for hours, and our outdoor area for when the weather is particularly nice! Thank you for your positive feedback and we hope to see you and your family again soon.
Many thanks,
Snakes and Ladders
Escrita el 30 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Trevor Bird
8 aportes
jun de 2023 • Familia
After a very impressive 1st visit a couple of weeks ago we rebooked for the 17 Jun 2023 at 16.15. What a total turnaround. The place was packed, no Air Conditioning working apart from the one in the cafe for the staff. Absolutely packed, I didn't see one member of staff supervising, children running around everywhere, elderly children in under 5 section unsupervised, it looked like a battlefield. Very disappointed after such a promising 1st visit. Problem is the staff look as if there barely out of nappies themselves and seemed more content in talking in a group than supervising me I shall not return back here for afternoon sessions.
Escrita el 19 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi there,
Thank you for taking the time to leave us a review. It is disappointed to hear you were dissatisfied following your recent visit, especially in light of the success of your first visit.
With regard to the heat, as you are aware the day of your visit was a particularly hot, and very humid one and I am sorry if the temperature within the building was uncomfortable. The thermal characteristics of the building are designed with ventilation and heating in mind and to work within the norms of the British weather. Due to the sheer size of the building, and the fact that the large entrance doors are consistently open, air conditioning is not a suitable option for our facility, including in the café. We have installed ceiling fans to provide air movement and these, coupled with the fresh air coming into the building from the main doors and other ventilation outlets, usually provide a comfortable temperature, and our team do monitor the temperature within the facility.
With regard to numbers, we impose limits based on a number of factors including the ROSPA (Royal Society for the Prevention of Accidents) guidelines and in line with fire safety and ventilation limits. Customer numbers are controlled via our online booking system which does not allow our capacity to be exceeded. On the day of your visit, Snakes and Ladders may have been busy but I can assure you that we were well within our safe operating limits.
The under 5's area was created to provide a haven for younger children to play in safety. In order to achieve that, children over the age of five are not generally permitted in the area. We agree, however, that if an older children is playing with a younger one, under the supervision of a responsible parent, there is no reason to expel that child. Unfortunately, many parents leave the older child to supervise the younger, while they enjoy a coffee or a chat. This leads to complaints from the parents of children under five who are using the area as intended. It is a difficult situation. Older siblings sometimes enter the area in search of their parents and overstay their welcome. We rely on concerned parents to notify Snakes and Ladders staff or management so that we are able to remedy this situation.
While we do have a young work force, they are all fully trained and happy to help. A Duty Manager is also always on hand and would appreciate the opportunity to assist, should you have any concerns during a future visit to Snakes and Ladders. We do hope to be able to welcome you back.
Many thanks and we hope to see you again.
Snakes and Ladders
Escrita el 30 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Annabel Jane C
2 aportes
may de 2023 • Amigos
Over the years we have visited numerous soft play activity centres. Without doubt this is the cleanest, friendliest and most spacious place I've come across. I've come back again and again to Snakes and Ladders (I have several children) and always been impressed by the cleanliness, helpful staff and quality of the play equipment. Huge bonus is the aircon in summer making it our #1 place to hang out with the kids on a hot summers day. Cannot recommend it enough - best way to hang out if you've got a spare morning/afternoon no matter the weather.
Escrita el 12 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi Annabeljanec,
Thank you for taking the time to leave your review. We are so pleased to hear your positive comments regarding the staff and cleanliness of our playcentre, and delighted that you and your children enjoy coming to see us!
Thank you once again, we hope you can come back and visit us again soon!
Snakes and Ladders
Escrita el 30 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Rachel O
3 aportes
mar de 2023
Booked Hannah’s party in the Glamour Room at Snakes & Ladders having peeked in on my last visit. Slightly apprehensive on the day, but I needn’t have worried. The girls loved the room – pink, with glossy white barstools for the birthday tea. The food was good and host was calm and efficient so surprisingly stress free party.
Escrita el 11 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi H8763QYrachelo,
Thank you for taking the time to leave us a lovely review. We are delighted to hear that your party was a great success, and that Hannah and her friends had a great time.
The Glamour room is a very popular party choice and truly lives up to its name - glamour that kids can revel in and enjoy. We aim to give your little one an amazing birthday with all of the fun and none of the hassle. It is always a real pleasure to hear that we have been successful and most importantly, that everyone had a wonderful time.
We look forward to welcoming you and Hannah back soon.
Many thanks,
Snakes and Ladders
Escrita el 13 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Manuscript D
1 aporte
jun de 2023 • Familia
I just discovered Snakes and Ladders and my two v active boys were in HEAVEN!! So much to do and the slide was super-brilliant. Meanwhile I chatted to my friend and had a hard-earned bit of time to myself. Clean, packed with fun things so that the boys were perfectly busy for a couple of hours. Thanks guys. You rock!!!
Escrita el 9 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi manuscriptd,
Thank you for the lovely 5/5 reviews! We are delighted to hear that your boys had a great time visiting us, and that you and your friend were able to enjoy some much deserved adult time.
We completely agree; Snakes and Ladders is a wonderful place for kids to be kids, with a wide range of activities for them to explore and enjoy - both inside and out!
We hope to welcome you back in the near future.
Many thanks,
Snakes and Ladders
Escrita el 13 de junio de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
Penny
1 aporte
abr de 2023
It's a nightmare to find, ended up on an industrial estate in the rain... Anyway after a long walk through the park (with small children and elderly mum on foot) we found it. The people coming out didn't look that happy but we went in anyway. We were told they were coming to the end of the 9:30 2hr session and that if we wanted to come in it would be full price for 20 mins. They didn't mention that the next session starts at 11:45. The attitude of the reception staff was lacklustre and rude. We didn't wait around and left as it seemed like battery hen facilities for children to be honest. It's a shame as my nearly 2yr old and 4yr old were looking forward to it. But looking at the other reviews on here we dodged a poop bullet...
Escrita el 14 de abril de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Can you bring your own food and drink
Escrita el 12 de agosto de 2019
I have been many times and taken our own food. Just be discreet.
Escrita el 13 de agosto de 2019
Can my 3 year old go in the big play area as well
Escrita el 10 de agosto de 2019
Well the answer is yes, however there are bigger kids there and they might need your support to climb some areas. You are allowed to enter and remain with your child. Hope you all have a great day.
Escrita el 10 de agosto de 2019
Jacket potato? Pretty much everything is burgers, hotdogs etc not sure if chips have any coating or what the nuggets etc are battered in.
Escrita el 19 de octubre de 2017
Is this suitable for a 1st birthday party with baby friends probably be more adults but I want to do 2 separate parties this one for friends
Escrita el 12 de octubre de 2017
yes...not sure about prices though...i don't think a fiver is valid for a one year old.
Escrita el 12 de octubre de 2017
Hi just a quick question.
If I have paid the deposit can I then pay the outstanding fee on the day of the party?
Escrita el 8 de febrero de 2017
With deposit I assume you mean for a birthday party. Contact the management would be my advice
Escrita el 9 de febrero de 2017
Does it have an outdoor trampoline?
Escrita el 21 de junio de 2016
There's a huge outdoor play area . No
Trampoline but this big bouncy domes you can jump on with sand surrounding it another version on trampoline I guess very similar
Escrita el 21 de junio de 2016
As far as I am aware it's weekends and holidays that are peak but check there website if you need more info
Escrita el 16 de febrero de 2016
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