Although our stay in the hotel was overall a positive experience, the hotel did not live up to our expectations. It is well located and has a nice swimming pool. The interior is also quite nice. However, these are the inconveniences that we experienced. 1. Upon arrival, they wanted to charge us for 10 days though we had contacted the hotel in advance agreeing that we will stay only 3 nights 2. There was no hot water in the shower the first night we arrived 3. The room doesn’t smell fresh, it smells kinda bad when the AC isn’t on 4. Our room was on 1st floor and the view was not pleasant (car park) 5. There was no hot water in jacuzzi after we asked to turn it on. The receptionist had said us before there was hot water 6. The breakfast was just OK. No selection of food available, just eggs, fruit, juice, coffee and toast. 7. The blankets did not have sheet covers so sleeping was not very comfortable 8. The water in the shower is either hot or cold. The shower isn’t comfortable, the water isn’t strong enough 9. The rental car prices we were offered were 1.5 times more expensive then we later found. Moreover, we were first told at the reception that the price of a car would be 40 dollars and it turned out to be 80. 10. After cleaning of the room, we were not given new towels. They just forgot. Some towels were dirty and ripped. I should also mention some things we liked + location + pool + nice staff This is definitely not a 5 star hotel and not a boutique.…
No tienen la pericia de servicio, logística y realización de eventos hice una comida para 50 Personas la cual no alcanzó el “buffet” para todos, argumentando que pidieron 50 piezas y se sirvieron más.
Un hotel muy bonito y recién aperturado.... tiene una alberca increíble y áreas verdes haciendo que te sientas fuera de la ciudad..... lo recomiendo ampliamente. Pasamos un fin de semana increible.... el vapor recomendable después de un día de fiesta y está incluido
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