Buenas tardes Jesús, Lamentablemente no aceptamos mascotas.Esperemos que en un futuro que tengamos todos los lineamientos de seguridad para mascotas podamos convertirnos a Pet friendly. Cualquier otra duda que tengas estamos para servirte. Saludos Romia Romero Recepción

Hello ksmittym, Thank you for contacting us, to be able to have the service of pick up please write an email to hotel.zamna on gmail, with your info of your flight, you will get a confirmation from us and thats all you need to be sure that you will have the pick up service Best Regards Hector Mendoza

Hello Ed, Thank you for contacting us, yes the front desk will be open,don´t you worry we will be waiting for you, Best regards Hector Mendoza General Manager

Hello Connie, December is a very special month, for being a Catholic country for the most part, We have a lot of Christmas traditions, some of the most important are the "Posadas" , The day of the Guadalupe Virgin (12 DEC), "Noche buena" (chrismas eve), the christmas and the party to say goodbye to the "año viejo" (the old 2017 and receive the 2018) in all this celebrations we have typical food (a lot of), drinks, candies, songs and dancings, the atmosphere is very beautiful with the decorations and chrismas lights. We have a lot of cultural events here in the city all year. December is a ideal season for come to Mérida, the weather is a little warm in the day and almost all the day cold in night, the rest of the year is a very hot climate but still amazing. The climate depends a lot in what area of México you are. You will have a great stay here, that's guaranteed! We hope this information will be useful for you!

Hello Jayesh, I sent you a message.