We booked one site that cost about $400 a night. The suite was beautiful but right next to the restaurant kitchen were you can hear the cleaning of the dishes and metal pots until 1:00 AM, the AC barely cooled the suite. I had to request a change of room. The hotel gave us a very small room that didn’t had hot water. The hotel didn’t care to credit us for the difference or the inconvenience. The hotel offered large bottles of toiletries, since we used them I didn’t want them to go to waste, with Covid and crossed contamination I thought they would not be reused so I pack them. The receptionist informed us we had to pay 120 dollars for 4 bottles one conditioner, one shampoo, one cream and one soap. Since we were all packed and ready to go we had to pay it. If you are looking for a good sleep and hot shower this hotel is not for you. The food at the restaurant was delishious and the drinks incredible and the staff were really nice.…
Una sorpresa en el medio de la ciudad. Una mezcla exacta entre lo antiguo y las lineas contemporáneas. Un deleite para los sentidos. El lugar perfecto para descansar con lujo de sensaciones y materiales.
Espectacular, acabados de primer nivel, bellisimo, ubicación inmejorable. Experiencia excepcional! La habitación tiene una cama que puedes personalizar el colchón y las amenidades incluidas sensacionales! nespresso, voss- el roof con unos cocteles deliciosos! Espero pronto visitar el restaurante de roberto solis.
This hotel is spectacular. Design details are flawless and the staff could not be more polished and welcoming. If you are looking for a luxury getaway this is your place. Intimate with great views of Merida from the rooftop bar and pool. An ideal place to explore the old city of Merida.
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