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The White Lodge Hotel

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Camino Cabo Este, San José Del Cabo México
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Los precios representan el precio promedio por noche proporcionado por nuestros socios y pueden no incluir todos los impuestos y cargos. Los impuestos y cargos que se muestran son solo aproximados. Consulta con nuestros socios para obtener más detalles.
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N.º 42 de 59 hoteles en San José Del Cabo
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10Opiniones0Preguntas y respuestas1Consejo sobre habitaciones
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lormariani escribió una opinión (ago. de 2021)
Roma, Italia5 aportes6 votos útiles
We stayed in the White Lodge for two nights during our trip to Baja California Sur. This beautiful Lodge is located just 30 minutes from Los Cabos and can be reached thorough a 14 km greville road with impressive landscapes on sand dunes and the Sea. The White Lodge is brand new and Stefano, the owner, has been taking care personally of every detail, from the sculptures in the beautiful Mexican style entrance to the elements of decoration in the rooms and the brand of the soap in the bathroom. The structure is made by a main building and a few bungalows nearby, overlooking the Ocean from a hill. The beach can be reached walking in a couple of minutes. A small but gorgeous pool is located in front of the main building and a beautiful Spa is hosted in one of the bungalows, where high quality massages can be tried. We enjoyed also the gastronomic experience of the Minicari Restaurant, that offers a limited but excellent set of dishes, both meat and fish but also vegetarian. And service has always been very professional. From the Lodge one can reach in less than one hour the beautiful Cabo Plumo, where we have enjoyed scuba diving amid corals and a wide variety of tropical fishes, turtles and other fantastic creatures of the sea. Definitely we liked Los Cabos and the White Lodge and we hope we will be able to make another visit in the future. Lorenzo & Alessandra from Rome, Italy
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Fecha de la estadía: agosto de 2021Tipo de viaje: Viajó en pareja
Consejo sobre las habitaciones: Better not to visit Baja California in August, due to high temperature and extremely high humidity.
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Alan escribió una opinión (ago. de 2021)
Londres, Reino Unido1 aporte
In these COVID days you would expect some flexibility from a relatively high-end hotel such as the White Lodge. I live in the UK and the British government has put in place a RAG (Red, Amber and Green) country classification based on the countries' COVID cases. Where if a country is put on the red list the limitations to come back to the UK from that particular country are very hard, extremely uncomfortable and expensive. At the time I was planning my trip (more than two moths ahead) before making the reservation I called the reservations team and explained the whole UK RAG country classification and the consequences of it. I asked them what would happen if Mexico was put on the red list (at the time a remote possibility), the representative said: 1) They would offer to change the date, and 2) If changing the date was not possible they would take the relevant considerations to minimise the impact on myself (the customer). This answer led me to believe that I was in safe hands and they would not be putting all the risk on me, which made me feel comfortable enough to proceed with my reservation. Two months later... Mexico is put on the red list, which forces me to cancel my trip. Then I decide to let them know about the cancellation, to which they want to put a 1 day penalisation (as per their cancellation policy), even tough I am right in boarder of not being penalised by hours. I asked about the considerations they said they would make if this specific scenario happened and they refused to provide any. They mention that the offer to change the date is flexible enough (limited to 1 year but I should select the dates now), which is not possible to do as: 1) Mexico is on the UK's red list indefinitely, and 2) I don't know when I would be able to travel to Mexico (travelling to Mexico from the UK is not as easy as travelling to France). These conditions put all the risk on me (their customer). Finally, I am not asking them to eliminate the penalisation, all I'm asking is them to provide the considerations they said they would honour (maybe decreasing the penalisation) but they refused to do it. What strikes me the most, is that I was expecting a relatively high-end experience from them. I was very much looking forward to visit them and reschedule my trip for a date with better travelling conditions in the future (it may take slightly longer than 1 year, but I trust it will happen), but the whole cancellation policy left me with the impression of stinginess, misleading arguments and maybe even cheapness on their side. I believe in an end-to-end customer journey, and if they are behaving this way at this stage of my journey, they likelihood of a disappointing experience in other aspects of the journey is highly likely. Therefore, I am staying well away from them in the future and would recommend the same to anyone else.
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Fecha de la estadía: agosto de 2021
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franciscoortizortiz escribió una opinión (jul. de 2021)
Ciudad de México, México6 aportes
+1
Nos encantó quedarnos aquí mientras visitamos Cabo Pulmo para bucear. Está en medio de la reserva natural, tiene unas vistas preciosas y todos los detalles del hotel están muy bien pensados. Todo es muy respetuoso con el medio ambiente y la decoración es preciosa. Sin duda lo recomendamos... es un oasis en medio de Cabo Pulmo. Aquí sí da gusto estar. Además el trato es muy lindo. Sin duda volveremos.
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Fecha de la estadía: junio de 2021
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Consejo sobre las habitaciones: Pocas habitaciones tienen aire acondicionado y NO FUNCIONA EN LA NOCHE. Sólo ventilador de techo.
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Delphine D escribió una opinión (jun. de 2021)
Nueva York, Estado de Nueva York13 aportes
+1
The photos don't do it justice, The White Lodge on the East cape of BAJA (the still fairly untouched side of Baja) Is beautiful, the rooms are well designed, beautiful vue on the Sea of Cortez, a Fan and AC for those who like it fresh! The whole place is magical, we don't surf but a lot of guests were marveling at the near by waves, and the local surfers came by after surfing for the DELICOUS breakfast! I tried the Mayan massage, I never wanted it to end... What makes this place special is the incredible staff, kind, helpful, smily, really here to make our experience special.Stefano one of the owners knows the region really well and gave great advise as well. The hotel helped us book Snorkeling and hikes, Cabo Pulmo near by is a MUST. just make sure you have downloaded a few movies and the map of the region as reception is rare on that side of the island (Hotel has wifi of course) and you need to get there! if you rent a car, make sure it has good tires as half the road isn't paved. I could go on, but all I can say is we will definitely be back!!
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Fecha de la estadía: mayo de 2021
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Consejo sobre las habitaciones: We had the Nest, the bungalows are worth it
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Ian M escribió una opinión (jun. de 2021)
1 aporte
My recent experience dining at the White Lodge was fantastic. Fresh tasty fish tacos, and the best service around. It was so good that I escaped from the heat, and enjoyed good conversations on two separate occasions. If you go, ask for Riccardo as he'll take great care of you.
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Fecha de la estadía: mayo de 2021
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Consejo sobre las habitaciones: Riccardo will tell you!
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UBICACIÓN
MéxicoBaja CaliforniaBaja California SurLos CabosSan José Del Cabo
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Preguntas frecuentes sobre The White Lodge Hotel
¿Qué atracciones populares están cerca de The White Lodge Hotel?
Una de las atracciones cercanas es Parque Nacional Cabo Pulmo (3.5 km).