We came as a family holiday and never have experience such a chaotic place. Started with as we arrived at 7.00pm the reception was closed and the contact number was not answering we waited 30 minutes in the car park and still no one came or answered the phone. We walked onto the park to see if we could find someone and found a mass of people by the pool and asked a lady who was sat down if she new anyone who could help and a chap came over abruptly rude which had a can of alcohol and said he was in charge and could help overtalking the lady. We got shown to our pitch and in conversation he asked if we could compliment on how nice the park was on our stay and moaned about management running the park and wanted to show a good impression of how good work he is doing, the view was fantastic and the grounds were clean and tidy, toilets and showers where absolutely filthy and wet and everyone was allowed to do as they pleased, we also had to pay in cash as could not take from my card would of been handy to know this before hand. First night we got no sleep as too many children shouting and running around and grown ups playing load music and singing, Second day we tried complaining but the reception was closed the chap at the pool came over later in the day and apologues when we mentioned about the children and noise which he promised that it wouldn't happen again but that evening this was ignored we even tried calling the number for the warden but again no answer really disappointed and that morning we decided count our losses and left. Brilliant start for the children's holiday.

Can i ask where is the nearest supermarket and pub? please many thanks

As per my review I stand corrected as my burger was £13.50. However for £13.50 I would have expected some side salad or a few chips on the side. Your burgers were good however I don’t believe a burger on its own for that price is reasonable, even if they have an award. But that’s my personal opinion and doesn’t reflect what other people may or not think. As you are disappointed with what I believe is an honest review, I am also disappointed with your reply to this review. I always believe you should take positives from the good and then see how you can improve on the bad. My review wasn’t to slate your business but to just point out the very few bad points. I generally enjoyed my stay at your site and would have visited again with the hope of a few very minor changes would have made the stay almost perfect.

Hello Howard, This year we're coming to Brecon again, our sixth year from 2010. Do you still have a nice place for us? We're arriving on 11th august. Greetings, John and Els Dutch couple

Is there a clubhouse or shop on site please