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The Palace Hotel Kota Kinabalu

A 4.7 km del centro de Kota Kinabalu
  • Wi-Fi gratis
  • Estacionamiento gratis
  • Piscina
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9 de abr 10 de abr
1 habitación, 2 adultos, 0 niños
No 1 Jalan Tangki, Kota Kinabalu 88100, Malasia
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    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
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    Opinión escrita 20 octubre 2016

    I stayed at Palace hotel for 9 nights, the 3x daily shuttle bus drop off and pick up at convenient locations. Location to the city is not too far, 15 minutes walk depending on where you want to go. My favourite thing about hotel was...Más

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    Opinión escrita 27 septiembre 2016

    I came to this hotel in 2005 which was a lovely hotel at the time, the only thing was better at the time was they served bacon (pork) for breakfast, they now serve beef slices which is ok, but not the same. However, since then...Más

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    Opinión escrita 22 septiembre 2016 mediante dispositivo móvil

    A nice place to stay. They got comfy beds and friendly staff. Only issue was their wifi is under repair during our stay good thing we have our own mobile data to update our family that we are always safe on trips. You can explore...Más

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    Opinión escrita 14 septiembre 2016 mediante dispositivo móvil

    Looks like a Fort from the old times. Been tarted up in recent years. Clean rooms and bathroom but the whole hotel has a strange feeling. Staff at front desk very helpful and friendly.g B'fast cooked by young chefs and all the same every day....Más

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    Opinión escrita 7 septiembre 2016 mediante dispositivo móvil

    Checked in for 3 days and 2 nights. The room is quite spacious and clean. But the only thing bothering me is that, the toilet have no bidet. It's pretty hard for Muslim guests to clean properly after finished doing 'business'. I hope they install...Más

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    • Estacionamiento gratis
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    • Internet de alta velocidad gratuito ( WiFi )
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    • Servicio de habitación
    • Servicios del hotel
    • Estacionamiento gratis
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    Fotos
    Habitación/Suite (41)
    Hotel y alrededores (39)
    Comedor (28)
    Baño (13)
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    Preguntas y respuestasHacer una pregunta
    sg j
    Are all standard rooms located at downstairs?
    28 diciembre 2016|
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    Respuesta de ThePalaceHotelKK | Representante del establecimiento |
    Yes, all rooms located at downstairs.
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    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    24 septiembre 2015|
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    Respuesta de Shanmugam K | Escribió una opinión sobre este establecimiento |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
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