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The Alena Resort

Viajero (736)
Habitación y suite (80)
Comedor (43)
Certificado de Excelencia

Información

N.º 1 de 5 hoteles en Lodtunduh
Ubicación
Limpieza
Servicio
Calidad/precio
Certificado de Excelencia
Si buscas un refugio de lujo en Ubud, no te pierdas The Alena Resort. Durante su estancia en The Alena Resort, los huéspedes pueden visitar Gajah Bali Gallery (0,7 km) y Jakawana (1,2 km), algunas de las principales atracciones de Ubud. Se ofrece wifi gratuito a los huéspedes y las habitaciones de The Alena Resort incluyen televisor de pantalla plana, minibar y aire acondicionado. Durante la estancia, disfruta de algunos de los servicios que ofrecen, como servicio de habitaciones y conserje. Los huéspedes de The Alena Resort también disponen de piscina y desayuno allí mismo. Para viajeros con coche hay parking gratis disponible. Si te gustan los restaurantes de comida italiana, The Alena Resort se encuentra cerca de Three Monkeys, Warung Pondok Madu y Mamma Mia. Ubud también se conoce por sus monumentos y estatuas, como The Global Harmony Monument, que no se encuentran muy lejos de The Alena Resort. El personal de The Alena Resort está deseando atenderte durante tu visita.
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Servicios del establecimiento
Estacionamiento gratis
Internet de alta velocidad gratuito (WiFi)
Piscina
Desayuno gratis
Servicios gratuitos de taxi o transporte
Spa
Conserje
Limpieza en seco
Internet gratuito
Wifi
Wifi público
Internet
Bar/Salón
Restaurante
Desayuno disponible
Transporte al aeropuerto
Servicio de traslado en autobús
Servicio de lavandería
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Características de la habitación
Habitaciones para no fumadores
Suites
Aire acondicionado
Balcón privado
Servicio a la habitación
Caja fuerte
Minibar
TV pantalla plana
Es bueno saberlo
CATEGORÍA DEL HOTEL
ESTILO DEL HOTEL
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444Opiniones
19Preguntas y respuestas
2Consejos sobre habitaciones
Calificación de viajeros
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Era nuestra primera visita a Bali y este hotel nos pareció el paraíso. El primer día tuvimos problemas con la habitación ya que nos dieron otra, pero al día siguiente nos dieron la que habíamos pedido desde españa. El trato increíble, todos súper amables y las vistas de ensueño!!! Muchas gracias por hacernos la luna de miel inolvidable
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Respuesta de gusti p, Manager de The Alena Resort
Respondida el 9 de ene de 2019
Dear SaraGL93, Genuine in hospitality greetings from The Alena Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment as mentioned bellow using google translation "An incredible honeymoon" Jan 9, 2019 SaraGL93 It was our first visit to Bali and this hotel seemed heaven. The first day we had problems with the room since they gave us another, but the next day we got the one we had ordered from Spain. The incredible treatment, all super friendly and the dream views! Thank you very much for making us an unforgettable honeymoon First of all please accept my apology on behalf of my team regarding missed communication cause inconvenience room assignment. i will make sure that my team will do more details accordingly for every reservation. other than that, i thank you very much for your time to write this review and shared your honeymoon experience with all the readers recently at our home The Alena Resort. We are very glad knowing that you had wonderful memory that you will remember the entire life, especially about your incredible honeymoon experience in Ubud Bali. last but not least thank you again, and we really hope to have another chance to create another memory with you in the near future. My Best Regards Gusti Putra Resort Manager
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No se realmente como empezar a contar mi experiencia en este hotel, bueno comencemos cuando llegaba con el taxi desde el puerto de Gillimanuk. Tras 4 horas y media de viaje (todavía realmente no entiendo como se puede tardar tanto en una distancia que realmente no es excesivamente larga) llegamos al hotel, que está situado a las afueras de Ubud, y ahí me entró el nerviosismo y no sabía realmente si había sido una buena elección, máxime cuando tenía reservado en otro hotel en Ubud y lo cambié por mi estancia en el Alena Como digo la situación, en las afueras no es preocupante, ya que tienen un servicio de taxi a Ubud que cubre casi todas las horas del día y que te permite en no más de 15-20 minutos llegar al centro y volver a la hora acordada (también tienen un determinado horario) pero que en cualquier caso es completamente suficiente. A la llegada te ofrecen una bebida natural, junto con las toallas humedas, que tras un viaje tan largo son necesarias. La estancia, eso sí, se paga a la llegada, y no como estamos acostumbrados en España a la salida. Pues ya durante el check in nos preguntó la chica cuantos días ibamos a estar y mi pensamiento que era estar una noche se tornó indudablemente en toda nuestra estancia en Ubud (ahora mismo recuerdo que es francamente una pena tener que dejar este paraiso). Quiero decir que la atención es en todo momento espectacular, alegre, cariñosa, cercana, simpática, no se como definir el trato tan excelente que ofrece cada uno de los integrantes del equipo de este hotel. (Gracias a todos y cada uno de vosotros) Nos alojamos en una habitación tipo suite, y es que quedas maravillado en cuanto entras, esa cama extragrande, con las cortinas, que por cierto te preparan por la noche a la hora de dormir y cuando, por ejemplo vuelves de Ubud, es muy acojedor encontrarse la habitación preparada para el descanso. El baño está exquisitamente elegido, una bañera en la que caben prácticamente dos personas, con un respaldo inclinado de obra realizada en piedra, con un ventanal justamente al lado para tomar tus baños (es el único hotel en el que hemos tomado un baño todos los días de la estancia) que daba a una terraza de la habitación y con disponibilidad de sales y jabón espumoso que reponían todos los días si los consumías. El baño podía ser de grande perfectamente como una habitación en sí. La ducha igualmente realizada con gusto y tacto, de roca, y con ducha con efecto lluvia. Es un hotel que a diferencia de otros te invita realmente a no salir de la habitación. Muy destacado igualmente, la zona de la piscina, no es una piscina grande, pero el entorno es inmejorable y nunca está masificada al ser una zona que las personas usan para conocer lo más turístico de Bali. Tienen servicio de camareros en la piscina en la que se pueden pedir diferentes bebidas y comidas a un precio nada de caro. Por cierto, el servicio de taxi que mencionaba anteriormente te deja justamente en el parking de un supermercado, por lo que puedes realizar allí alguna compra, al no ser un hotel de todo incluido. Bueno el régimen era alojamiento y desayuno. Sobre el desayuno decir que es fabuloso, a la carta, hay cinco tipo de desayunos, The Experience (recomendado 100 por cien) Americano, Continental, Indonesio y Healthy (también recomiendo el indonesio y el healthy) algunos de ellos compuestos por cuatro platos (incluido un postre) que realmente recordarás cada vez que pienses en este hotel y te hayas marchado. El servicio de spa lo probó mi mujer (yo no pude por un percance que tuve en Ubud con una zona de obras) y para ella fue espectacular, muy relajante y con cada detalle muy cuidado, que creo que es exactamente como se debe definir este hotel, detalles al milimetro. Sobre la sesión de masajes y cuidados de 2 horas (un paquete) costaba sobre unos 45 euros, sin embargo a la entrada dan unos vales con ofertas del por ciento creo recordar y se quedaba sobre unos euros. Creo que acerté reservando para ella este momento. Mientras yo pasé un rato enormemente relajante en la piscina. PAra finalizar, todo aquel que lo lea y no se haya decidido, que por favor vaya a este hotel, creo que cada una de las buenas opiniones son justamente merecidas, y creo que mientras escribo, no puedo realmente expresar todos mis sentimientos sobre este lugar, porque lo que vivimos y nuestras sensaciones son inmejorables. Un sitio al que espero volver algún día... y la razón de que la gente diga que a Bali se vuelve debe ser por este tipo de lugares. (y eso que escribo desde la lejanía de casi un mes ya de mi visita)
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Respuesta de gusti p, Manager de The Alena Resort
Respondida el 4 de sep de 2018
Dear Alejandro C, Greetings from The Alena Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment as bellow using google translation; "Reason why return to Bali" Sep 4, 2018 Alejandro C, Madrid, Spain I do not really know how to start telling my experience at this hotel, well let's start when I arrived with the taxi from the port of Gillimanuk. After 4 and a half hours of travel (I still do not really understand how it can take so much at a distance that really is not too long) we arrived at the hotel, which is located on the outskirts of Ubud, and there I got nervous and did not really know If it had been a good choice, especially when I had booked at another hotel in Ubud and changed it for my stay in Alena As I say the situation, it is not worrying in the outskirts, since they have a taxi service to Ubud that covers almost all the hours of the day and that allows you in no more than 15-20 minutes to reach the center and return at the agreed time (they also have a certain schedule) but in any case it is completely sufficient. Upon arrival they offer you a natural drink, along with the wet towels, which after a long trip are necessary. The stay, however, is paid on arrival, and not as we are used to in Spain on departure. Well, during the check-in the girl asked us how many days we were going to be and my thought that it was to be one night undoubtedly became in all our stay in Ubud (right now I remember that it is frankly a pity to have to leave this paradise). I want to say that the attention is at all times spectacular, cheerful, affectionate, close, friendly, I do not know how to define the excellent treatment offered by each one of the team members of this hotel. (Thanks to each and every one of you) We stayed in a suite room, and you are amazed as soon as you enter, that king-size bed, with the curtains, which incidentally prepare you at night at bedtime and when , for example you come back from Ubud, it is very pleasant to find the room ready for rest. The bathroom is exquisitely chosen, a bathtub in which can fit almost two people, with an inclined back of work done in stone, with a window just next to take your baths (it is the only hotel in which we have taken a bath all the days of the stay) that led to a terrace of the room and with availability of salts and sparkling soap that replenished every day if you consumed them. The bathroom could be as large as a room itself. The shower also made with taste and touch, rock, and shower with rain effect. It is a hotel that, unlike others, invites you not to leave the room. Also very prominent, the pool area, is not a large pool, but the environment is unbeatable and is never overcrowded to be an area that people use to know the most touristic of Bali. They have waiter service at the pool where you can order different drinks and meals at an inexpensive price. By the way, the taxi service mentioned above leaves you just in the parking lot of a supermarket, so you can make a purchase there, as it is not an all-inclusive hotel. Well the regime was bed and breakfast. About breakfast, it is fabulous, a la carte, there are five types of breakfasts, The Experience (recommended 100 percent) American, Continental, Indonesian and Healthy (I also recommend Indonesian and healthy) some of them made up of four dishes ( including a dessert) that you will really remember every time you think about this hotel and have left. The spa service was tested by my wife (I could not because of a mishap I had in Ubud with a construction area) and for her it was spectacular, very relaxing and with every detail very careful, which I think is exactly how this must be defined hotel, details millimeter. About the session of massages and care of 2 hours (a package) cost about 45 euros, however at the entrance they give some vouchers with offers of percent I remember and stayed about a few euros. I think I guessed right by reserving this moment for her. While I spent a hugely relaxing time in the pool. To finish, anyone who reads it and has not decided, please go to this hotel, I think that each of the good opinions are justly deserved, and I think that as I write, I can not really express all my feelings about this place , because what we live and our sensations are unbeatable. A place that I hope to return to someday ... and the reason people say that Bali comes back should be for this kind of places. (and what I write from the distance of almost a month since my visit) Thank you so very much for such a long and very details comment and compliments to our resort, we were really flattered with all your beautiful comments through the services, facilities, as well as the staff. Thank you for taking your valuable time to write this review and shared your experience stayed at our home recently. I have shared your comments to the entire team for our future motivation, and again thank you very much for the details mentioned. its really appreciated. we missing you much and hoping one day would have another chance to serve you back here at our home, The alena Resort. My Best Regards, Gusti Putra Resort Manager
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+1
Estuvimos dos noches y nos encanto! La atención es buenísima, todos dispuestos a ayudarte y muy preocupados! La habitación super buena, cama cómoda! El desayuno increíble! Buena ubicacion a 20 minutos en auto del centro, tienen servicio de traslado cada una hora.
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Respuesta de Gusti P, Manager de The Alena Resort
Respondida el 17 de nov de 2017
Dear Antonio D, Genuine in Hospitality greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment using google translation as mention bellow, and hopefully close enough to the real meaning: "Excellent!!!" Nov 14, 2017 Antonio D We stayed two nights and loved it! Attention is lovely, all willing to help and very worried! Super nice room, comfy bed! Amazing breakfast! Good location within 20 minutes drive from the center have shuttle service every hour. Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a very detailed review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. Very delighted to read your comments as excellent experience for our customers is our main goal. Thank you for great feedback recognition in regard of the breakfast, location, as well as the room. As the alena resort is a new hotel, we very much appreciated your feedback and we are looking forward to welcome you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Instalaciones magníficas y atención excelente. Servicio gratuito de traslado al centro de Ubud. Muy buen desayuno y hora del té por la tarde estupenda... todo muy bueno! Ambiente muy tranquilo y relajado, ideal para desconectar!
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Respuesta de Gusti P, Manager de The Alena Resort
Respondida el 9 de nov de 2017
Dear Laura G, Genuine in Hospitality greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all, please allow me to translate your comments using google translation as mention bellow, and hopefully its close enough to the real meaning; "Good stay and staff" Nov 8, 2017 Laura G superb facilities and excellent service. Free shuttle service to Ubud center. Very good breakfast and tea time for the great afternoon ... all very good! very quiet and relaxed atmosphere, ideal to unwind! Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. very glad to know that you had a great stay with superb facilities and excellent service. we very much appreciated your comments as we really look forward for it in order to maintain our goal which is to make every single customers have a memorable genuine experience stay at our home The Alena Resort, Ubud. last but not least, thank you again and we are looking forward to welcoming you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Nuestro segundo destino en la luna de miel fue The Alena resort, cuando llegamos supimos que no nos habiamos equivocado y sabiamo que ahi podriamos tener todo el relax que queriamos. La villa es preciosa, grande y muy bien decorada. El servicio es de diez, son muy atentos y cualquier cosa que te haga falta te lo traeran o te ayudaran. Gusti, fue nuestro taxista y guia durante todo un dia, le agradecemos mucho todo lo que no es enseño y que nos cuido como unos hijos mas. Muchas gracias, esperemos que podemos volver muy pronto. Gracias a todo el personal, sois fantasticos!!
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Respuesta de Gusti P, Manager de The Alena Resort
Respondida el 8 de oct de 2017
Dear MartaCG89, The warmest greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your review using google translation as mention bellow, and hopefully close enough to the real meaning; "Excellent honey moon" Oct 7, 2017 MartaCG89, Girona, Spain Our second destination on the honeymoon was The Alena resort, when we knew that we had not been mistaken and that there sabiamo the relaxed atmosphere we could have wanted. The villa is beautiful, large and nicely decorated. The service is ten, are very attentive and anything that makes you need you bring him or help you. Gusti was our driver and guide for a day, thank you very much everything that is not I teach and care about us as more children. Thank you very much, hopefully we can come back very soon. Thanks to all the staff, you are fantastic !! Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a very detailed review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. It was our honor to have a chance served you at our home on your honeymoon. we all Very glad to hear that you had great time and the entire staff managed to fulfill your expectation, and thank you so much for your excellent feedback recognition. I have shared your compliments to the entire team in the hotel especially gusti our driver for our future development and motivations. Once again thank you very much and we are looking forward to welcome you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Anterior
RANGO DE PRECIOS
USD 85 - USD 209 (Basado en tarifas promedio para una habitación estándar)
UBICACIÓN
IndonesiaBaliGianyar RegencyUbudLodtunduh
CANTIDAD DE HABITACIONES
17
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