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    Serene, a Vegas Resort

    455 E. Harmon Ave., Las Vegas, NV 89169-7076
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    7 de may
    8 de may
    1 habitación, 2 adultos, 0 niños
    Ahorra USD 2 USD 53USD 51Ver detalles
    USD 53Ver detalles
    Viajero (9)
    Habitación y suite (103)
    Piscina y playa (34)
    Luxor Las Vegas
     
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    Resumen

    • Excelente11 %
    • Muy bueno11 %
    • Regular11 %
    • Malo22 %
    • Pésimo44 %
    20 feb 2017
    “This place was empty but the staff was awesome.”
    3 semanas atrás
    “If you're looking for a place to just crash and sleep, this is it.”
    Wi-Fi gratis
    Estacionamiento gratis
    Piscina
    Restaurante
    Servicio de habitación
    Bar/Salón
    Hotel de 3 estrellas
    Todos los detalles del hotel
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    Luxor Las Vegas
     
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    Habitaciones
    7 de may 8 de may
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    1 habitación, 2 adultos, 0 niños
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    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
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    Opinión escrita 3 semanas atrás

    Under new ownership and needing repairs. Upon checking in, went up to our room. Room was very dark, due to three light fixtures having bulbs burnt out. Lights on the side of the bed and above the tub were burnt out. Informed service desk of...Más

    Respuesta de michael9988, Guest Relations Manager de Serene, a Vegas Resort
    Traductor de Google

    Dear Michael, Please accept our sincere apologies for the maintenance issues you had in your room and know that we...Más

    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
    ¿Quieres ver las traducciones automáticas?
    Opinión escrita 3 semanas atrás

    We stayed here when it was Rumors. For the money, it was great value compared to the strip. A small Uber fare to wherever you wanted to go. Roomy suite for the price of a small room on the strip. Staff were a bit of...Más

    Respuesta de michael9988, Guest Relations Manager de Serene, a Vegas Resort
    Traductor de Google

    Dear Jeff, Thank you for your continued loyalty to our hotel! We are pleased you felt your experience to be...Más

    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
    ¿Quieres ver las traducciones automáticas?
    Opinión escrita 13 marzo 2017

    1) BEDBUGS! I stayed here in March 2017 and was badly bitten by bedbugs (see pics). We couldn't wear our bathing suits because of the unsightly rash. Holidays ruined. Thank you! 2) Hotel employees are rude and dismissive (if you can find one b/c front...Más

    Respuesta de michael9988, Guest Relations Manager de Serene, a Vegas Resort
    Traductor de Google

    Dear HyperionTraveler, While we are truly disappointed with the multiple problems you encountered during your stay, we do appreciate your...Más

    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
    ¿Quieres ver las traducciones automáticas?
    Opinión escrita 20 febrero 2017

    Had a great stay here...Got here on Friday have stayed until Tuesday....Rose at the front desk was very curtious and helpful...I would recommend this hotel to anyone trying to get away from the craziness on the strip....It's still crazy on the weekends.Más

    Respuesta de michael9988, Guest Relations Manager de Serene, a Vegas Resort
    Traductor de Google

    Dear chefbilal, Thank you for choosing Serene Vegas for your recent getaway away from the strip. We are delighted by...Más

    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
    ¿Quieres ver las traducciones automáticas?
    Opinión escrita 30 enero 2017

    We have stayed before, when this hotel was called Rumours, with other friends years ago.....it was an alright vibe then. We booked a few months ago while this resort was still called Rumours, showed up during the AVN week, checked into one of the nicest...Más

    Respuesta de michael9988, Guest Relations Manager de Serene, a Vegas Resort
    Traductor de Google

    Dear Bill, Thank you for the candid feedback about your recent stay at Serene Vegas. We are sincerely disappointed that...Más

    Luxor Las Vegas
     
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    Acerca de
    Servicios
    • Los servicios más populares
    • Piscina
    • Estacionamiento gratis
    • Servicio de habitación
    • Restaurante
    • Bar/Salón
    • Internet de alta velocidad gratuito ( WiFi )
    • Servicios del hotel
    • Estacionamiento gratis
    • Servicio de habitación
    • Servicio de lavandería
    • Personal multilingüe
    • Servicios de la habitación
    • Aire acondicionado
    • Cosas que hacer
    • Piscina
    • Restaurante
    • Bar/Salón
    • Bañera de hidromasaje
    Detalles
    • Rango de precios
    • USD 97 - USD 189 (Basado en tarifas promedio para una habitación estándar)
    • Categoría del hotel
    • Tipos de habitación
    • Suites ,
    • Habitaciones para no fumadores
    Fotos
    Viajero (9)
    Habitación y suite (103)
    Piscina y playa (34)
    Comedor (33)
    Cerca
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    Preguntas y respuestasHacer una pregunta
    Rui G
    Dear Michael Van, I have a lot of questions but i don't have Answers from your hotel I stayed at your Hotel from 15th to 17th January 2017. You took the price of 3 rooms which you have already been paid by Agoda. When do you intend to give me back the money?
    25 febrero 2017|
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    Rui G
    Dear Michael Van, I have a lot of questions but i don't have Answers from your hotel I stayed at your Hotel from 15th to 17th January 2017. You took the price of 3 rooms which you have already been paid by Agoda. When do you intend to give me back the money?
    25 febrero 2017|
    Responder Mostrar 3 respuestas
    Respuesta de michael9988 | Representante del establecimiento |
    Hi Rui, Sadly per the TripAdvisor posting guidelines I am unable to post my contact information. I am messaging you separately with my information so that we can resolve for you as soon as possible. Regards, Michael Van
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    ivan b
    HI - the manager at the latest review states there are new renovations going on? When do you anticipate these renovations to finish up? thanks ivan ivanpbernstein
    19 febrero 2017|
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    Respuesta de Bill J | Escribió una opinión sobre este establecimiento |
    I would guess it will take years and millions of dollars to bring this resort up to its old glory days. There are much better resorts for the same or less money that I personally would sugget you look into.
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