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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
OasisHotelResorts, Director General en Smart Cancun The Urban Oasis, respondió a esta opinión
Respuesta de 20 ene 2020
Dear Guest,
We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the pool area, amenities, facilities, and the personalized service we offer. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation.
We appreciate you recommending us and we hope to see you again soon.
Kind regards, Gabriel Torre.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.