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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Customer Service, Director General en Oh! Cancun The Urban Oasis & Beach Club, respondió a esta opinión
Respuesta de 27 sep 2021
Dear Guest,
It is a pleasure to know that you enjoyed your vacations in our hotel and that you received a great service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them for their amazing job.
It has been a pleasure to serve you and we hope to see you again soon.
Kind regards, Alfredo García.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.