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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Customer Service, Director General en Oh! Cancun The Urban Oasis & Beach Club, respondió a esta opinión
Respuesta de 24 ene 2022
Dear Andrei,
We are pleased your stay with us has motivated you to share a review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the facilities and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences.
We appreciate your observation; we will consider it as an area of opportunity to continue providing the best service to all our distinguished guests.
We hope to have the honor of welcoming you once again soon.
Kind regards, Alfredo García.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.