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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Customer Service, Director General en Oh! Cancun The Urban Oasis & Beach Club, respondió a esta opinión
Respuesta de 14 mar 2022
Dear Guest,
First and foremost thank you for taking the time to write us your comments about your stay at our Hotel. We are happy to read you enjoyed our location and facilities in general. Regarding your comment about the inconveniences with your room, we have reported these to our maintenance department to avoid any issues in the future.
We appreciate your feedback on the areas we can improve; we always take our guest's comments into account to exceed their expectations in the future. We hope you can give us the opportunity to welcome you again.
Kind regards, Alfredo García.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.