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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Customer Service, Director General en Oh! Cancun The Urban Oasis & Beach Club, respondió a esta opinión
Respuesta de 15 mar 2022
Dear Melinda,
First and foremost, thank you for taking the time to write us your comments about your stay at our Hotel. It gives us great pleasure to know that you had such a great time during your stay with us; it was an honor having you as a guest. We are happy to know you enjoyed the pool area, breakfast, and personal service we offer; of course, we will congratulate our staff for their outstanding service. We also want to thank you for letting us know the inconveniences you encountered with your room so we can report them to our r maintenance department to avoid any discomforts in the future.
We appreciate you recommending us, and we hope to see you again soon.
Kind regards, Alfredo García.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.