Good place to stay - Oh! Cancun The Urban Oasis & Beach Club

Dear Gabriela,

We are pleased to know that your stay motivated you to share such warm comments about your experience in our hotel, thank you very much for choosing us as your host during your stay in Cancun.

We appreciate your suggestions regarding our dessert offerings, we will certainly take them into account to improve day by day. On the other hand, we offer our apologies for the inconvenience you had with your shower, likewise, it is important to report this type of inconvenience with our Oasis Plus area so we can follow up immediately and our maintenance department can review the affected area.

It is a pleasure to know that you enjoyed our facilities and, especially, our personalized service. Our employees are very grateful that their efforts and hard work are recorded in this recognized space, we will certainly congratulate our colleague Aketzsalli for making your stay a pleasant experience.

It was a pleasure to have you as a guest. We are delighted that you enjoyed your vacation with us and look forward to welcoming you in the near future to continue exceeding your expectations.

Warm regards,
Alfredo García, Director Oh! The Urban Oasis.