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Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Oasis Hotels and Resorts, Owner en The Pyramid Cancun, respondió a esta opinión
Respuesta de 4 abr 2023
Dear Christine,
Allow us the opportunity to express sincere gratitude for the time invested to share your getaway whilst staying with us.
We are glad that you were able to enjoy our wide variety of gastronomic options in our specialty restaurants, and the service of our excellent staff. On the other hand, thank you for your observations and comments about the different services and amenities that we offer, we will consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests.
We hope to have the honor of receiving you again to improve your experience in our resort and change your perception of us.
Cordially, Ricardo de la Paz, The Pyramid Director.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.