Hemos observado que está utilizando un navegador no compatible. Es posible que el sitio Web de Tripadvisor no se visualice correctamente.Los siguientes navegadores son compatibles con nuestro sitio: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Consejo sobre las habitaciones:Avoid at all costs.
Tipo de viaje: Viajé con amigos
Calidad/precio
Ubicación
Servicio
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Oasis Hotels and Resorts, Propietario en The Pyramid Cancun, respondió a esta opinión
Respuesta de 10 abr 2023
Dear guest,
Let us thank you for taking the time to write about your experience at our hotel.
We are sorry that we did not meet your expectations and we sincerely apologize for the inconvenience you have experienced during your recent stay, this is definitely not the type of service we want to offer our guests. On the other hand, we guarantee that we have reviewed your review and sent your comments to the corresponding departments to work on the inconveniences, and we can continuously improve the service we offer to our guests.
We hope that you will allow us to welcome you back in the future to change your perception of us.
Best regards, Ricardo de la Paz, The Pyramid Director.
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.