No te quedes en la habitación 5 - Premier Inn Shrewsbury North (Harmer Hill) Hotel

Hi Charles,

Thank you for taking the time to review our Shrewsbury North (Harmer Hill) Hotel.

I am sorry to hear you did not completely enjoy your experience staying with us as it was not up to the standards you were expecting. We aim to ensure every stay is perfect and so I apologise we let you down on this occasion.

I apologise you found it to be noisy during your stay due to noise from the guests in the room above you. Our rooms are fully insulated to prevent an much noise as possible so I apologise you were disturbed on this occasion. I would like to assure you that your comments have been discussed with the team members responsible for monitoring and managing noise incidents to help minimise these types of disruption.

In future, our Reception desk is manned 24/7 and so the team are always on hand to help if you let them know at the time of any issues you're experiencing.

Please be assured all of your feedback has been passed on to the Manager of the hotel to ensure improvements are made going forward.

Once again I am sorry for the disappointment caused and hope your next stay with Premier Inn is miles better.

Kind regards,

Rebecca