Dear Franciel P,
Thank you for being our guest at the Sheraton Dallas Hotel, while you were here for a conference. We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. All of our associates are dedicated to going the extra mile in taking care of guests. Thank you for your kind compliments about Roland. Please be assured we will pass on your comments to him. It was our pleasure to serve you and your colleagues. We look forward to welcoming you again.
Sincerely,
Shawn Colligan
Director of Front Office