Great location - no frills accomodation - Apartamentos Pierre & Vacances Alpaga

Thank you for taking the time to review your stay with us in Serre-Chevalier. We are glad that you enjoyed the central location of our residences and that you found our staff to be helpful and friendly. We apologise for the delay to your check-in, unfortunately in peak season if one guest checks out late this can affect the whole check in for the day. We hope that this was not too much of an inconvience and will ensure our management team address this issue for future guests. In regards to your room on arrival: we do offer a bed making service at an additional cost. Because our residence is a self-catering facility and not a hotel we clearly state on our website the additional charges we have for "bolt ons" such as equipment, towels and bed making facilities. Customers can therefore work out total costs of their stay prior to booking. Alongside this, we accept that our rooms can be on the small side for any groups traveling together. We advise therefore that any groups visiting our resort check our website before hand for specific room measurements. We also advise that groups opt for a bigger berth room to ensure they have enough space to move around comfortably. Many thanks again for posting your review, please note it has been logged and has been passed onto the Management of the Residence for further review.