Me cobraron por aparcar después de... - Holiday Inn Express & Suites Midland South I-20, an IHG hotel

Hello marksR5332SW,

Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks.

While I appreciate you always frequenting our hotel brand, I understand your disappointment about the parking fee. I am also genuinely sorry to hear about the customer service encountered. Trust that we always have our guests’ interest at heart. That said, I will immediately share your feedback with our hotel’s upper management for review and improvements in our amenities and services. We strive to make each stay more pleasant and comfortable as possible.

Thanks again for making IHG Hotels & Resorts your home away from home for over a year now. It will be our pleasure having you back as our guests’.

Best,

Kenneth F.
Case Manager
IHGService